121 Tyrwhitt Road Singapore 207548
(+65)62925271, 11AM - 10PM (daily)
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The recommended payment choice for delivery service is via Visa, MasterCard, PayPal for all online orders. We are currently unable to accept payment by cash or NETS. Where payment is made by PayPal, you acknowledge agree and consent that your personal data such as your name and debit/credit card number may be disclosed to third parties (located within and outside of Singapore) processing such debit/credit card transactions, including debit/credit card companies, banks and payment gateways, and, subject to their respective personal data privacy policies and applicable laws, may be used, processed and stored by such third parties to facilitate payments that you now or subsequently make for orders placed.
Payment via PayPal shall be made at the point of order.

Once an order is confirmed by The Tiramisu Hero, such order cannot be cancelled or modified by you without The Tiramisu Hero’s agreement in writing. Further, subject to applicable law, The Tiramisu Hero is not liable to provide a refund once an order has been confirmed and payment (full or part) has been received.

Although we will endeavour to deliver your food orders within the indicated timeframe, any delivery times stated or agreed or represented are estimates only. Delivery times may be affected by a number of factors, including those outside of our control such failure of equipment, bad weather and/or traffic conditions. While timely delivery is an important commitment, we place equal importance in ensuring the safety of our drivers / riders, and the due observance of traffic regulations.
The Tiramisu Hero delivery service is subject to availability of resources. We reserve the right to reject or cancel any order.

Access to The Tiramisu Hero Online Store may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond The Tiramisu Hero’s reasonable control. The Tiramisu Hero disclaims all liability for any malfunction, suspension or interruption of the Site or hotline, including inaccessibility due to network problems.

If The Tiramisu Hero is prevented or delayed in the performance of any or all of its obligations under this Agreement due to an event of force majeure, then The Tiramisu Hero shall be excused performance or the punctual performance, as the case may be, of its said obligations and The Tiramisu Hero shall not be liable to you (whether in damages or otherwise) for such non-performance or delay in performance. “Force majeure” means any event which is beyond the control of The Tiramisu Hero’s, and includes exceptional weather conditions, floods, droughts, storms, lightning, high winds, typhoons, earthquakes, natural disasters, acts of God, aircrafts or aerial objects, explosion, fire, war, hostilities, insurgencies, terrorisms, civil commotions, riots, strikes or lock-outs on a city or industrial scale, industrial disputes, industrial actions by workmen, shortage of labour, goods, food or materials, breakdown of machinery or tools or systems; and acts or regulations of government and political interferences with the usual operations of The Tiramisu Hero’s.

Without prejudice to anything in the Privacy Policy, by placing an order, you confirm that you authorize, agree and consent to The Tiramisu Hero’s collecting, using, disclosing and/or processing personal data about you (whether provided by you before, during or after placement of the order, or that The Tiramisu Hero’s otherwise possesses about you) for the following purposes: (i) facilitating, processing, dealing with, administering, managing such order and payment for such order and any subsequent order that you may place; (ii) carrying out due diligence and other screening activities, or to prevent or investigate any fraud or breach of contract or unlawful activity, or complying with or as required by any applicable law, governmental or regulatory requirements of any relevant jurisdiction; (iii) conducting research, analysis and development activities (including but not limited to data analytics, surveys and/or profiling) to enhance The Tiramisu Hero’s products, services and/or operations, and/or otherwise for The Tiramisu Hero’s business operations and purposes; (iv) storing, hosting, backing up (whether for disaster recovery or otherwise) of such personal data, whether within or outside Singapore (collectively, “Purposes”). The Tiramisu Hero’s may disclose personal data about you to The Tiramisu Hero’s affiliates and/or third party service providers and/or agents (“Representatives”), who perform certain functions for The Tiramisu Hero in connection with the Purposes, so long as disclosure is necessary to enable such Representatives to perform the said functions. The Representatives may be located within or outside Singapore. In this regard, you hereby acknowledge, agree and consent that the said Representatives may, to the extent necessary to perform the said function, collect, use, disclose, process and/or store your personal data.

The Terms & Conditions, and any disputes arising from or under the Terms & Conditions, shall be governed by Singapore law. You agree to submit to the exclusive jurisdiction of the courts of Singapore regarding any such dispute. A person who is not a party to Terms & Conditions shall have no right under the Contract (Rights of Third Parties) Act to enforce any part of Terms & Conditions.

We may vary the Terms & Conditions from time to time and any use or continued use of the Site shall be deemed acceptance of the Terms & Conditions. The Terms & Conditions constitute the entire agreement between The Tiramisu Hero and you with respect to your use of the The Tiramisu Hero Online Store.